GOV.UK Communications Marketplace
We were accepted as a supplier on the GOV.UK Communications Marketplace after months of paperwork, where the U.K government and public sector organisations, can access a wide-range of specialist marketing and communications services. We are working more actively with them from September this year, until 2025, working on campaigns, publications, forms, text content and other graphic communication items.
It is has been a hard time for the government and everyone else in the last few years, we look forward to close collaboration with them, on projects, meetings and workshops (like user testing and feedback/review sessions). September 2023.
Editing to our website and previous publications
Over the last few years, we have been editing and sorting text content on this website and our previously published publications. We had feedback saying our writing was a bit clunky and needs more editing. We have also done a 2nd edition of our Small Print in Graphic Communication Design and Information Design: A Discussion of Issues and Interactions (2nd Edition) paper. (Note: this paper was originally published on the Usability Geek website in January 2017. In April 2023, we moved it to our Medium so we can update it more easily.)
Let us know if you spot any errors. We have also trialled and used an interesting editorial style throughout this website, and aim to make our editorial style guide publicly available sometime in the future, and add new projects. Hope you enjoy! April 2023.
Our business name
In 2015, we have updated our name from User Design to User Design, Illustration and Typesetting. Our business remains the same with no changes. February 2016.
We are a judge on the Center for Plain Language, ClearMark Awards 2013
We were asked for a 2nd year running to help judge the Center for Plain Language, ClearMark Awards 2013, in Washington, U.S.A.
The ClearMark and WonderMark awards recognise the best and worst in plain language (writing, graphic communication design and testing) each year, in the form of government, non-profit, and private companies. The 2013 ClearMark and WonderMark awards ceremony will be held on 16th April 2013, at the National Press Club in Washington, U.S.A. April 2013.
We are a judge on the Center for Plain Language, ClearMark Awards 2012
We were asked to help judge the Center for Plain Language, ClearMark Awards 2012, in Washington, U.S.A. It was enjoyable and the variety and complexity of submissions was vast, from 1-page monthly statement designs to complex multi-page forms.
The ClearMark and WonderMark awards recognise the best and worst in plain language (writing, graphic communication design and testing) each year, in the form of government, non-profit, and private companies. The 2012 ClearMark and WonderMark will be announced at the awards ceremony, on 22nd May 2012 at the Clarity 2012 Conference. April 2012.
Fellow of the Communication Research Institute
We have been accepted as a fellow of the Communication Research Institute, the world renowned, respected and pioneering information design research organisation setup in 1985 by David Sless. We have been a huge fan of his work, since discovering it. We are pleased and look forward to future collaborations. August 2011.